Terms, Privacy Policy and Refund Policy, Shipping :
1. About Roll Print :Roll Print is a software that supports printing, roll printing, helping to speed up printing, printing multiple printers at the same time, reduce ink clogging...
2. Privacy Policy
- This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
- Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
3. Terms, Conditions
- All paid versions of Roll Print are technically tested prior to release, We guarantee all functions described in the website are working properly.
- You are entitled to request a trial version before paying
4. Refund Policy :
After the trial period, if you agree to purchase and pay, means you agree with refund policy us :
Within 120 days from the purchase date, we will refund your order in full if and only if :
- The Roll Print software cannot run and print or a fatal error prevents you from using Roll Print with your license provided and your license must be valid.
About the license :
+ The Roll Print license is for one computer only, active by key without Dongle USB.
+ The license is attached to a serial number hard drive on your computer. You just can access the license if you have that hard drive on your computer
+ Your license is no longer valid : when the hard drive with the serial number registered in the license is not attached to your computer, or it is damaged and cannot access the serial number.
5. Shipping
- When we receive the payment from the customer, You will receive the license active key via email
- License with digital key so no shipping.
6. Why you should trust and choose Roll print ?
Roll Print is thoroughly tested before release, we have many test videos, and all our customers are satisfied, and agree to recommend friends, colleagues to use Roll Print
FAQs ?
1. How many computers is the license used for and if I change to a new computer, will the license be used again ?The license is used for 1 computer, currently the version can only be exchanged for a new computer, provided that you have to bring the HDD to the new computer. Don't worry, because hard drives are very hard to fail.
2. What printer can RP print well on ?
- Currently, we have thoroughly tested on L series, L800, L1430, L1800.
- Some of our customers have requested to try it on printers such as: XP15000, P400,P600, Pro3880... and received feedback that it worked fine. If you want to test on these models before you buy, contact us now.
3. Does Roll Print work in sheet and scroll mode?
- Yes, it print well in both modes.
- If you often switch between the two modes, sometimes the printer won't respond, it's not the fault of the roll print, you just need to press the Eject Paper button on the printer, and you can continue printing as usual. . The reason is that the printer has not received the final command, and the paper sensor detects that there is no paper left, it will be in an unresponsive state.